General Troubleshooting Steps
If you load a game and it's blank and not seeming to load but you hear video, please do the following steps:
- Install the DirectX 9.0c Redistributable
- Verify your graphics drivers are up to date
- Make sure your antivirus is not actively interfering with your games by preventing files running.
If when you load a game, you get an error message that includes both ANSI and UNICODE, you are looking at a likely locale issue between your computer and what the game can accept.
To resolve this, set your system locale to EN/United States or EN/United Kingdom or make sure that use UTF-8 Globally is turned off.
Ren'Py Visual Novel Engine Games Troubleshooting Steps
Here are some troubleshooting steps to follow in case you are experiencing issues with games made in Ren'py visual novel engine: Make sure you have DirectX installed. Also, make sure you have Microsoft Visual C++ 2010 Redistributable ...
NEKOPARA Troubleshooting Steps
Depending on the error, you may need to follow these recommended steps: If the screen is blank but there is no other error, it may be a steam cloud sync failure. If you get an error about invalid date/time, this is a steam cloud sync issue - ...
Frequently Asked Questions: Here is a list of questions we get frequently. Feel free to suggest ones that you may have, and we will periodically review them to add to this list. Thank you. Does (insert game here) have DRM? Due to the tricky nature of ...
Changing Language Region
To change the region for games if you wish to play them in Japanese, please follow the following instructions: Changing the language of the Steam client: The language setting on Steam determines which language the Steam client application displays, ...