Here are some frequently asked questions regarding shipment issues. Q: My package is missing/damaged! What should I do? A: We take all missing and damaged package claims seriously. Please make a ticket at https://support.sekaiproject.com , and we ...
General Troubleshooting Steps
If you load a game and it's blank and not seeming to load but you hear video, please do the following steps: Install the DirectX 9.0c Redistributable Verify your graphics drivers are up to date Make sure your antivirus is not actively interfering ...
GATE Manga FAQ
Here are some frequently asked questions pertaining to the GATE manga. Q: Will the GATE manga be available from other retailers? A: At this time, no. Q: When will it return to the Sekai Project Shop? A: At this time, we have no ETA for it's return, ...
Our T-shirts use different sizes based on what t-shirt they are. Generally, these are for the following body measurements. If you want to know what t-shirt sizes you are likely to wear, here is a guide for measuring shirts you ...
Kickstarter & BackerKit FAQ
Here are some frequently asked questions pertaining to our Kickstarter campaigns and on the usage of BackerKit. What happens when the Kickstarter campaign closes? The credit card number that you entered on Kickstarter will be charged for the amount ...